Issue 2: April 2004

Contents

Trends: where have all the babies gone?

Forecast: Australia’s economic boom likely to continue

Consumer Pulse: don’t steal your customers time

The outlook for house prices

The outlook for interest rates

Indicators: the index of consumer sentiment

The future of marketing

The 2003 Marketing Effectiveness Scorecard

The future of brands

Ageism in Australian advertising

Speculative currency trading: arse or science?

Property popular with consumers

Strategic insights from The Lord of the Rings

In this issue of Prophets Profit, we begin a theme on the future of marketing.  Virtually every enterprise needs effective marketing but the evidence of our survey in this issue shows a great disparity in marketing effectiveness.  It seems that marketing has been resistant to change – changes demanded by CEO’s in respect to accountability and changes in the needs of customers.

My article on the future of marketing documents our survey and suggests some directions for making marketing more accountable and effective.  I am grateful to Professor John Roberts for his insights on the future of marketing.

The 2003 Marketing Effectiveness Scorecard provides substantial evidence of disparity between major Australian organisations.  The scorecard provides a benchmark for monitoring the future progress of marketing effectiveness.

Branding is one of the most important facets of marketing and a high priority for research as identified by the Marketing Science Institute.  Grant Foster is the head of BADJAR swat, one of Australia’s most innovative and authoritative brand and marketing consultancies.  His article on the future of brands identifies and explains four major trends in brands.

As we showed in the December 2003 issue, the population aged over 50 will grow by 1.7 million between 2002 and 2012, an amount equal to 84% of total population growth.  Also, more than 50% of all growth in consumer spending will be new spending by people over 50.  Despite this, the marketing of most organisations demonstrates little interest in this major growth opportunity.  Gill Walker, the head of Evergreen Marketing Communications, offers advice to advertisers on how best to communicate with mature audiences.  Her article, Ageism in Australian Advertising, documents her research and provides insights into what to do and what not to do.

We will continue the future of marketing theme in the next issue of Prophets Profit as well as starting a new topical theme.

Charlie Nelson

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